Catalyst Haus
Privacy Policy

At Catalyst Haus, accessible from catalysthaus.xyz, your privacy is extremely important to us. This Privacy Policy describes the types of information collected, how we use it, how long we keep it, and your rights.

By accessing or using our website, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following categories of information:

Personal Identification Information: Name, email address, phone number, payment information, and other details you voluntarily provide.
Technical Information: IP address, browser type, operating system, referring/exit pages, and timestamps.
Cookies and Tracking Data: To optimize performance, personalize content, and track usage.

How We Use Your Information

Catalyst Haus uses information for:

Providing, operating, and maintaining our website and services
Improving user experience
Customer support and communication
Processing payments and managing memberships
Marketing (with consent)
Fraud prevention and security

Catalyst Haus uses cookies to store preferences and improve functionality. You may disable cookies through your browser, though some features may not work properly.

Third-Party Services

We may use trusted service providers (e.g., analytics, payments, or advertising partners). These third parties collect and process information under their own privacy policies.

Data Retention Policy

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Membership and Account Data: Retained for the duration of your membership and up to 2 years after account closure to resolve disputes, maintain records, and comply with financial regulations.
Payment Records: Retained for up to 7 years in compliance with tax and accounting obligations.
Marketing Data: Retained until you withdraw consent or unsubscribe.
Technical/Usage Data: Retained for up to 24 months for analytics and security purposes.

When information is no longer required, it is securely deleted or anonymized.

Data Protection and Security

We use industry-standard safeguards to protect your information. However, no online transmission or storage is 100% secure.

Global Application

Catalyst Haus is based in Ontario, Canada, but serves a global community. By using our website, you consent to international transfers of your information, including to Canada.

Your Privacy Rights

Canadian Law

You have the right to access, correct, or request deletion of your personal data.

GDPR (EU/EEA Users)

You may request:

Access, correction, or erasure of your data
Data portability
Restriction or objection to processing
Withdrawal of consent at any time
To lodge a complaint with a Data Protection Authority

CCPA (California Residents)

You have the right to:

Know what data we collect and how it’s used
Request access to or deletion of your data
Opt out of data “sales” (Catalyst Haus does not sell data)
Exercise rights without discrimination

To exercise any of these rights, please contact us (see below).

Children’s Privacy

Catalyst Haus does not knowingly collect personal data from children under 13. If you believe your child has provided such data, please contact us immediately.

Changes to This Policy

We reserve the right to update this Privacy Policy periodically. Updates will be posted with a revised “Last Updated” date. Continued use of our site indicates acceptance of changes.

Governing Law

This Privacy Policy is governed by the laws of Ontario, Canada, and applicable international laws.

If you have questions or requests regarding this Privacy Policy, contact us at:

Catalyst Haus
📧 david@catalysthaus.xyz
📍121 Richmond St W., Suite 1000, Toronto, Ontario, Canada

Catalyst Haus Privacy Policy

Catalyst Haus
Privacy Policy